Reference

Terms and Conditions for Your guru3d Account

These terms set out what you agree to when you open and use a guru3d account. Access to our lobby and wallet services depends on your local law and whether you are in an eligible region — read these conditions carefully before you proceed.

bKash, Nagad, Rocket deposits coveredAccount eligibility by local lawApplies to all wallet and lobby activityLive casino and slots

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CONTACT OUR TEAM

Reach Us About Your Terms Query

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team handles terms and account queries directly. You can reach us through live chat in your account dashboard, by email at support@guru3d, or through the in-app help link available on both Android and iOS. We respond to account and terms queries during our published support hours — check the help section in your account for current availability.

Live Chat Open your account dashboard and tap the chat icon. Our team handles terms and account queries directly from there without redirecting you elsewhere.

Email Support Send your query to support@guru3d. Include your account ID so we can check your specific terms position and respond with the right detail.

In-App Help The help link inside the app on Android and iOS connects you to our support queue. Use it for wallet-related terms questions tied to bKash, Nagad, or Rocket activity.

What These Terms Actually Cover

guru3d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on guru3d, you confirm that you meet the age and eligibility requirements set by the laws of your region. We do not accept accounts from regions where use of this platform is not permitted under local law — if you are

1
unsure whether access is allowed where you are, check before you proceed. These terms govern how your account is opened, how your wallet is funded, and how any dispute between you and us is handled. Payment activity through bKash, Nagad, and Rocket is subject to the
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transaction policies of those providers in addition to these terms. We may update these conditions when our services change; we will flag material changes through your account notification channel. Continued use after a change is posted means you accept the revised terms. If you disagree with
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any part of these conditions, the correct step is to stop using the account and contact our support team to close it. We aim to keep these terms clear and proportionate to how the platform actually works.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights Under These Terms

We take account security seriously. Your login is protected by OTP verification on every new device, and wallet actions through bKash, Nagad, and Rocket require PIN confirmation on the provider's side before any transfer clears on our end. If you believe your account has been accessed without your permission, contact support immediately — we can place a temporary hold while we investigate. You have the right to request a copy of your account data or ask us to close your account at any time by contacting support@guru3d.

OTP Login Protection

Every new device login triggers an OTP check. This step keeps your account secure even if your password is compromised, and it applies on both mobile and desktop.

Wallet Action Verification

Deposits and withdrawals via bKash, Nagad, and Rocket require PIN confirmation at the provider level before they post to your guru3d wallet. We verify the reference before crediting.

Data Access Rights

You can request your account data or ask us to delete it by emailing support@guru3d with your account ID. We process these requests in line with the terms posted here.

Account Closure

To close your account, contact our support team through live chat or email. We will confirm closure and confirm that no further wallet activity can be processed against that account.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, reach us through live chat or email.

You must meet the minimum age and eligibility conditions set by your local law. Access depends on whether use of this platform is permitted in your region — we do not override local law.

Yes. Wallet activity through bKash, Nagad, and Rocket is governed by both these terms and each provider's own transaction policies. Both sets of conditions apply to your payment activity.

We post the updated terms to this page and flag material changes through your account notification channel. Continuing to use your account after the update means you accept the revised conditions.

Contact our support team via live chat in your dashboard or by emailing support@guru3d with your account ID. We review each case against the current posted terms.

Yes. Email support@guru3d with your account ID and a data request. We will provide what we hold in line with the terms and applicable local requirements.

Contact support immediately through live chat or email. We can place a temporary hold on wallet activity while we check the access log against your registered devices.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions for Your guru3d Account

Reach Us About Your Terms Query

Account Security and Your Rights Under These Terms

Common Questions About These Terms

01 Who can open a guru3d account?

02 Do these terms cover my bKash, Nagad, and Rocket deposits?

03 What happens if guru3d updates these terms?

04 How do I raise a dispute about how these terms were applied to my account?

05 Can I request a copy of the data guru3d holds on my account?

06 What should I do if I think my account was accessed without my permission?

Terms & Conditions

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